Warranty & Return Information
KYSEK offers a wide range of products providing you with real outdoor solutions that enhance time spent in the woods or on the water. Our team wants to make sure you love your product as much as we do. If for some reason you are not 100% satisfied with your KYSEK purchase, you may return it for a full refund within 30 days of purchase. For products purchased directly from a KYSEK authorized dealer, their return policy applies – please contact them directly for more information.
More Details
Warranty Policy
5-Year Limited Warranty
KYSEK™ Ice Chests and KYSEK™ Tumbler Series products carry a 5-Year Limited Warranty against manufacturing defects. This warranty applies to the original owner and is void if the product is used commercially, structure of the ice chest is altered or put through more than the physical limits of the material used, or damaged as a result of an abnormal use. Normal wear and tear is not warranted. Replacement items for all KYSEK Ice Chests will incur a $39.95 Shipping Fee. All transactions will receive only ONE warranty claim.
3-Year Limited Warranty
KYSEK TrekkerTM products carry a 3- Year Limited Warranty. This warranty applies to the original owner and is void if the product is used commercially, structure of the ice chest is altered or put through more than the physical limits of the material used, or damaged as a result of an abnormal use. Punctures and normal wear and tear is not warranted. Replacement items for all KYSEK Trekkers will incur a $39.95 Shipping Fee. All transactions will receive only ONE warranty claim.
Disclaimer
The KYSEK warranty does not include any manufacturing responsibilities for any incidental or consequential damage from the use of the cooler. If the warranty does apply the manufacturer will repair or replace at KYSEK’s discretion.
KYSEK reserves the right to change products and designs without acquiring any obligation to incorporate such changes into already completed product, or those in the property of dealers or consumers. Products repaired or replaced within the terms of this warranty may or may not incorporate these changes.
Damaged must be returned directly to the KYSEK Distribution Center, in the original box or similar cardboard packaging. A copy of the original sales receipt and the Return Authorization Number(RA#) must be included with the product.